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As an online gamer, at some point you will have to go through a casino KYC process. KYC stands for "Know Your Customer". It is a process regulated by the operators those who are licensed and offer real money gambling who must carry it out. This casino verification process is also why gambling sites require bank statements, proof of income, address, identity card and other documents.

Once a KYC process has been initiated, you will not be able to withdraw or deposit funds to and from your player account until you are fully verified. If you refuse to comply with a KYC request and the casino does not provide the required documents, your player account will be closed. After the account is closed, all remaining funds and bonus funds seized by the casino will be forfeited.

What is a casino verification process?

A casino verification process is the same as for KYC - a process where an operator asks their customers to provide documents. The objective of this is to confirm and prove a number of details, including but not limited to:




✅Ownership of Payment Methods and / or Account Use

Playing at more casinos means more KYC checks

Players who are completely new to online gambling, or who have never dealt with KYC inquiries from their casino, will obviously find this an inconvenience and also very skeptical of giving their personal and financial information to third parties. Especially when you play at multiple online casinos and have to go through the KYC process multiple times.

Regulated operators are required to have a knowledge section/help center on their websites in addition to normal live chat, email and/or phone support to assist players with any questions they might have regarding KYC. The support representatives of the casinos in question will also act as a liaison between their finance and security departments and the players.

Most online casinos allow you to track your verification process and status through the document upload page. Here you can see if your documents are approved, pending or rejected. If anything is unclear or if you missed some instructions, the casino will let you know quickly. It usually takes 1-3 days to complete the process. However, this entirely depends on the workload of the casino's security department. The good news is that any pending withdrawals will be paid out once you have been verified.

Document review by category and tips for a faster and smoother review

The verification process depends on a number of factors. However, there is a common list of documents required by casinos. Therefore, knowing this in advance and being prepared to undergo the KYC will save you a lot of time.

Proof of ID

To prove who you claim to be, the operator requires proof of identity. The most common documents required for this purpose are government-issued identification, such as a driver's license and passport.

Note: To make sure your ID goes as quick and easy as possible, make sure the entire document is clearly visible. Do not cover up the information or manipulate the image / scan in any way. Also make sure the date on the documents is valid as operators do not accept expired documents.

Proof of payment methods

Most casinos offer credit / debit cards, UPI and bank account deposit methods. You should always check the method you use for online casino deposits. To verify, you need to take a screenshot or take photo of your passbook showing your name and account details.

Note: Make sure that the documents you send is shown in full with complete details needed. Do not cover up or manipulate the information and make sure also that you provided details correctly which it will match to your registered account in the platform.

FAQ About KYC Among Online Gamblers

Why do casinos require ID / proof of age?

Casinos ask for proof of age and ID to prevent underage gambling and to protect themselves from identity theft so that none of their customers play under false name.

Why do casinos require proof of address?

A casino will ask for proof of address to ensure that the player is a resident of the country / state / territory he claims to live in. This is done to ensure that the casino can offer services to players in an area where it is legally authorized to operate.

Why do casinos request photos /or screenshots of credit cards and/or payment methods?

A casino will from time to time require proof of ownership with respect to certain payment methods used. This is done to prevent one person from playing with another person's credit or debit card and other payment methods.

Why do gambling sites require bank statements?

Gambling sites, including casinos, sports betting sites, and other operators that allow real-money gambling, will request bank statements from time to time. This request is mainly made in relation to disputes where a customer complains that funds paid from his account have not arrived in the player's account or when he complains that he does not receive winnings from the casino. Such a document is a formality; one that speeds up the process and communication between the casino and the payment provider by tracing the funds in question.


The Know Your Customer process is understandably inconvenient for you if you just want to play. It is particularly annoying when you are waiting for the money you have requested a withdrawal for. However, KYC is a quick process if you follow the instructions.

KYC is also used to prevent identity theft, underage gambling and is used to combat money laundering.

In summary, KYC is widely accepted and used by serious and legitimate companies that you leave money with and is there at the end of the day to make sure you are really who you say you are.

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