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Playing online is fun and hassle-free. Well, usually. Sometimes there can be glitches and other hitches that can taint your online casino experience. Fortunately, there are usually things you can do to improve it.

Problems and solutions for online casinos

Some common problems can arise when playing for real money at online casinos. Remember that online gambling sites are ahead of you and have thought about these issues themselves. You may find a solution simply by reading the support information or FAQ sections.

Unable to create an account

Creating an account involves providing a website with basic information such as your name, number, and email address. Casinos require this for their security and service, as well as for their records. Make sure all information prompts are filled out correctly.

Wrong Location

Being in the wrong place may interrupt your gaming session. Even offshore online casinos need to know your location, and many have restrictions for some countries or states. They use your IP address to detect your location on both desktop and mobile device.

Too Much Time & Money

One of the basic gaming rules is to budget your time and money. Gambling can be addictive and it's easy to get carried away. Many websites have a responsible gambling section to help you identify a problem and try to fix it.

They will direct you to help destinations. Some sites even have settings you can use to tell you about time spent and your betting odds.

Bonus codes do not work

Online gambling sites use bonus codes to separate different offers. You must complete them correctly during the deposit process. If a site has an offer you want to take advantage of, find a place to enter a code.

Read the bonus rollover and wagering requirements to ensure you are depositing the correct amount, using the correct deposit method and complying with all terms and conditions.

Technical issues related to online casino games

Technical difficulties can be particularly frustrating, but you are not completely helpless. Be patient and solve these common problems.

When a game doesn't work

If you have trouble downloading a game or the game crashes, take a deep breath and try the following:

Reload the page

That little arrow in the top left corner of your browser is the first place to go to a solution. Click and you'll be up and running soon.

Check your network or internet connection

You may have a slow or erratic connection, so make sure the cables and wires are in good condition and that the lights are on. Your computer or smartphone also has a connection indicator and a network section that can help you.

Try going to other websites

If the problem is with the site server, you can still check your email or visit YouTube. Check other web pages to see if the problem is casino specific.

Clear your browsing history

In your browser settings under Privacy and Security, there is Clear Browsing Data section where you can clear all or part of your browsing history. It can speed things up.

Restart your computer, modem and router

You may need to reset everything by rebooting for the system to function properly. Start with the Wi-Fi router, the modem, then your device using.

Do not hesitate to contact customer service

If you have exhausted all possible solutions on your part or are simply stumped, there are people at the online casino whose job it is to serve you.

Go to chat or phone support and ask for their advice. Keep all your information close at hand and provide as much detail as possible. Then follow their instructions to solve your certain issues.

Register now at 11IC and explore every game you love.


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